Description
LOGO
If you purchase the personal logo added, the placement differs for each video dependent on your logo size and what the video already contains. If a low-quality logo is uploaded and requires the video to be redone, the time spent on video corrections will be chargeable under the Video Corrections section. It’s important to ensure that the logo meets the required quality standards to avoid additional charges for corrections.
When Uploading a Logo, we accept these Image File Types jpg, jpeg, png, pdf, eps, raw, tiff, gif.
GETTING YOUR VIDEO
Please allow 3-10 business days for processing. (Weekdays Only)
You will receive a WeTransfer link sent to you from an @archertravel.com email address, directed to the email you provided during checkout. Additional instructions will follow via email.
ERRORS
Should any errors be found in your digital product/s created by Archer Travel, revisions will be promptly made and the corrected version will be sent to you free of charge.
The first instance of errors or typos submitted by the Travel Agent will incur a $2.50 USD processing fee for re-doing. Subsequent changes will be charged at $5.00 USD. Travel Agents are advised to double-check spellings as it is a crucial part of their business.
